Privacy Notice

Last Updated: August 10, 2024

 

Thank you for choosing to be part of our community at Glamping Journal (“Company,” “we,” “us,” or “our”). We are dedicated to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at privacy@glampingjournal.com.

 

When you visit our website https://glampingjournal.com (the “Website”), and use any of our services (the “Services,” which include the Website), we appreciate your trust in us with your personal information. We take your privacy very seriously. This privacy notice aims to explain what information we collect, how we use it, and what rights you have regarding it. If any terms in this privacy notice do not align with your preferences, please discontinue using our Services.

 

This notice applies to all information collected through our Services (which include our Website), as well as any related services, sales, marketing, or events.

 

Please read this privacy notice carefully to understand how we handle your personal information.

 

Table of Contents

  1. What Information Do We Collect?
  2. How Do We Use Your Information?
  3. Will Your Information Be Shared with Anyone?
  4. Do We Use Cookies and Other Tracking Technologies?
  5. What Is Our Stance on Third-Party Websites?
  6. How Long Do We Keep Your Information?
  7. How Do We Keep Your Information Safe?
  8. What Are Your Privacy Rights?
  9. Controls for Do-Not-Track Features
  10. Do California Residents Have Specific Privacy Rights?
  11. Do We Make Updates to This Notice?
  12. How Can You Contact Us About This Notice?

 

1. What Information Do We Collect?

Personal Information You Disclose to Us

In short: We collect personal information that you provide to us voluntarily.

This may include:

  • Your name, email address, and contact preferences.
  • Account details for registered users.
  • Information provided through participation in forums, contests, or giveaways.

All personal information must be accurate and up to date. Notify us if changes are required.

 

Information Automatically Collected

In short: We collect some information automatically, such as your IP address, browser type, and device details.

This includes:

  • Log Data: Information about your activity on the Website (e.g., pages viewed, actions taken).
  • Device Data: Technical details like IP address, browser type, and device configuration.
  • Location Data: Approximate location based on your IP address. You can adjust your device settings to opt out.

 

2. How Do We Use Your Information?

In short: We use your information for various purposes, including account creation, service delivery, feedback collection, and communication.

Here are some specific ways we use your data:

  • To facilitate account creation and logins.
  • To send you updates, newsletters, and promotional materials.
  • To respond to inquiries and provide support.
  • To deliver personalized content and advertisements.
  • To monitor and improve our Website and Services.

 

3. Will Your Information Be Shared with Anyone?

In short: We share information only when necessary, such as to comply with legal obligations or with your consent.

Examples include:

  • Legal Compliance: To comply with applicable laws or respond to legal requests.
  • Business Transfers: In the event of a merger or sale of company assets.

We will not sell your personal information to third parties.

 

4. Do We Use Cookies and Other Tracking Technologies?

In short: Yes, we use cookies and similar technologies to enhance your experience on our Website.

Cookies help us track user activity, improve website functionality, and personalize content. For details on managing cookies, visit our Cookie Policy.

 

5. What Is Our Stance on Third-Party Websites?

In short: We are not responsible for the practices of third-party websites linked on our Website.

These external sites may collect and handle data differently. We encourage you to review their privacy policies.

 

6. How Long Do We Keep Your Information?

In short: We retain your information only as long as necessary for business and legal purposes.

Once your data is no longer needed, we securely delete or anonymize it.

 

7. How Do We Keep Your Information Safe?

In short: We implement security measures to protect your data but cannot guarantee complete security.

Access the Website using a secure connection and avoid sharing sensitive information unnecessarily.

 

8. What Are Your Privacy Rights?

In short: Depending on your location, you may have rights to access, modify, or delete your personal information.

California and EU residents have additional rights under applicable privacy laws. Contact us at privacy@glampingjournal.com for assistance.

 

9. Controls for Do-Not-Track Features

At this time, we do not respond to Do-Not-Track (DNT) signals. We will update this policy if a standard for DNT signals is adopted.

 

10. Do California Residents Have Specific Privacy Rights?

Yes, California residents have rights under the “Shine The Light” law and the California Consumer Privacy Act (CCPA).

If you are a California resident, you may request details about the data we collect or request removal of publicly posted data. Contact us at privacy@glampingjournal.com to exercise your rights.

 

11. Do We Make Updates to This Notice?

Yes, we may update this notice to reflect changes in legal requirements or our practices. Updates will be posted on this page with the “Last Updated” date.

 

12. How Can You Contact Us About This Notice?

If you have questions or concerns, contact us:

We may also collect other personal information outside of these categories in instances where you interact with us in-person, online, or by phone or mail in the context of:

  • Receiving help through our customer support channels
  • Participation in customer surveys or contests; and
  • Facilitation in the delivery of our Services and to respond to your inquiries

How do we use and share your personal information?

 

More information about our data collection and sharing practices can be found in this privacy notice.

You may contact us by email at privacy@glampingjournal.com, or by referring to the contact details at the bottom of this document.

If you are using an authorized agent to exercise your right to opt-out, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.

 

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf.

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” of your personal data.

 

TruCampers has not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. TruCampers will not sell personal information in the future belonging to website visitors, users and other consumers.

Your rights with respect to your personal data

Right to request deletion of the data – Request to delete

 

You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation or any processing that may be required to protect against illegal activities.

Right to be informed – Request to know

Depending on the circumstances, you have a right to know:

 
  • whether we collect and use your personal information;
  • the categories of personal information that we collect;
  • the purposes for which the collected personal information is used;
  • whether we sell your personal information to third parties;
  • the categories of personal information that we sold or disclosed for a business purpose;
  • the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
  • the business or commercial purpose for collecting or selling personal information.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

We will not discriminate against you if you exercise your privacy rights.

 

Verification process

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with the information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g. phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. If, however, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity, and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

 

Other privacy rights

  • you may object to the processing of your personal data
  • you may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the data
  • you can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
  • you may request to opt-out from future selling of your personal information to third parties. Upon receiving a request to opt-out, we will act upon the request as soon as feasibly possible, but no later than 15 days from the date of the request submission.

To exercise these rights, you can contact us by email at privacy@glampingjournal.com, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.

  1. DO WE MAKE UPDATES TO THIS NOTICE?

In Short:  Yes, we will update this notice as necessary to stay compliant with relevant laws.

 

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.